Support

Users Mailing List

The Einstein Toolkit Consortium is aiming to cultivate a self-supporting and open community and we encourage you to write to the users@einsteintoolkit.org mail list with your questions about the use of the toolkit.

Commits Mailing List

Commits to most version control repositories within the Einstein Toolkit are announced to the mailing list commits@einsteintoolkit.org.

All changes of the Einstein Toolkit trac system are posted to trac@einsteintoolkit.org.

Cactus mailing lists

Traditionally the Einstein Toolkit has focused on Cactus based codes and subscribing to the various Cactus mailing lists may be useful.

Bug Tracker

Issues (bugs, wish-list items, tasks) are recorded in a database. There they can be discussed, flagged, and assigned to developers. Don't hesitate to report problem you might have found: reporting problems is the first step in helping to solve them using our
bug tracker.

IRC

IRC is another way to get support maybe even faster and more interactively. Internet Relay Chat (IRC) is a form of real-time Internet text messaging, mainly centered about group communication in discussion forums, called channels.

Cactus and the Einstein Toolkit at the moment share one such channel for discussions among developers: #cactus on irc.oftc.net, the IRC server of the Open and Free Technology Community (OFTC). Chat logs and statistics are available. You can even use your web-browser to join.

IRC Clients are available for virtually every operating system.

Weekly Calls

The Einstein Toolkit holds a weekly, public call to discuss various items coming up while developing, using and releasing the toolkit. Everyone is invited to join, may it only be to listen in. The scheduled time for this call is 9:30am (central US time) every Monday. We use a Google Hangout for the call, the URL is contained in the weekly call announcement email.

Minutes

Minutes of the meetings are posted to users@einsteintoolkit.org as well as, sometimes, the Wiki.